Support

We're here to help! Browse the FAQs below or reach out to us directly.

Frequently Asked Questions

How do I add flashcards?

Go to the Manage tab, select or create a collection and deck, then tap the "+" button to add a new card.

How do I import cards from Excel or CSV?

Inside a deck, tap the Import button. Select your Excel (.xlsx, .xls) or CSV file. First column = question, second column = answer.

What happens when I memorize a card?

Memorized cards move to the Memorized section. You can restore them to active study at any time.

Where is my data stored?

All data is stored locally on your device only. Nothing is sent to any server.

How do I delete a card permanently?

Deleted cards go to the Deleted tab first. From there you can permanently delete or restore them.

Can I change the app language?

Yes! Go to the Settings tab and choose English, 日本語 (Japanese), or 한국어 (Korean).

Can't find your answer? Contact us:

joyflash.info@gmail.com

Privacy Policy

Last updated: April 2024

Information We Collect

This app stores data locally on your device only. No information is collected or transmitted to any server. The data stored on your device includes:

  • Flashcard content (questions, answers, decks, collections)
  • Categories, decks, and organizational preferences
  • Study progress, mastery status, and in-app preferences

How We Use Your Information

Your data is stored locally on your device and used solely to provide app functionality: storing your flashcards, progress, and preferences.

Data Storage and Retention

Data is stored locally on your device. You may clear all local data at any time within the app settings. Deleting the app will permanently remove all stored data.

Third-Party Services

This app does not use third-party services for data storage. We do not sell personal information and do not use third-party advertising trackers.

Children's Privacy

The app is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Rights & Data Control

  • You can clear all local data at any time through the app settings.
  • You may view and manage your data within the app at any time.
  • Deleting the app from your device will permanently remove all stored data.

Contact

For privacy questions, contact us at joyflash.info@gmail.com